Privacy Policy
Privacy Policy for Theratalk Health
Theratalk Health is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, share, and protect your information when you engage with our counseling services.
information we collect
We may collect the following types of information:
Personal Identifiers: Name, address, phone number, email address, date of birth.
Health Information: Information shared during counseling sessions, intake forms, and assessments.
Payment Information: Billing details such as credit/debit card numbers or insurance information.
Technology Information: IP address, browser type, device details (if you use our website or virtual services).
How We Use Your Information
We use your information to:
Provide and manage your counseling services
Schedule appointments and communicate with you
Process payments and insurance claims (if applicable)
Maintain treatment records
Improve the quality and delivery of our services
Comply with legal or regulatory requirements
confidentiality and disclosure
Your counseling sessions and related information are confidential. We do not share your information without your written consent, except in the following situations:
When required by law (e.g., court order or mandatory reporting)
If there is a risk of harm to yourself or others
If abuse or neglect is disclosed
With third-party service providers under strict confidentiality agreements for the purpose of providing counseling services
Data will not be sold or shared with third parties for promotional or marketing purposes. We are committed to safeguarding your privacy and will never use your personal or health information for advertising, sales, or unrelated outreach.
your rights
You have the right to:
Access and request a copy of your records
Request corrections to your information
Withdraw consent for data use (subject to legal or therapeutic limitations)
File a complaint if you believe your privacy rights have been violated
data security
We implement administrative, physical, and technical safeguards to protect your information from unauthorized access or disclosure.
use of electronic communications
If you consent to receive communication via email, text, or video, you acknowledge the potential risks of digital transmission and agree to our use of secure, HIPAA-compliant platforms where applicable.
children's privacy
Theratalk Health only collects information from children under 18 with parental/guardian consent. Services for minors require the involvement or approval of a parent or guardian.
updates to this policy
We may update this Privacy Policy as needed. We will notify you of material changes by updating the policy on our website or providing direct notice.
